Why BlastDial
Built for collections. Compliance is the architecture.
Generic dialers bolt compliance on after the fact. BlastDial is the only platform where TCPA, FDCPA, and Reg F enforcement runs server-side on every single dial.
| Capability | BlastDial | VICIdial | ReadyMode / Convoso | Generic CCaaS |
|---|---|---|---|---|
| Server-side TCPA enforcement | ✓ Native | Partial (manual) | Add-on | Not built-in |
| FDCPA Reg F frequency cap | ✓ Native | Manual | Add-on | Not built-in |
| State-by-state call windows | ✓ All 50 states seeded | Manual config | Available | Not built-in |
| Compliance audit log per dial | ✓ Immutable | Drop log | Limited | Not built-in |
| AI Coach with FDCPA detection | ✓ Native | — | Add-on | Add-on |
| Promise-to-Pay tracker | ✓ Native | — | — | — |
| Skip-trace integrations | ✓ TLO/LexisNexis/IDI | — | Limited | — |
| Per-state CID rotation | ✓ Auto | Manual | Available | Manual |
| Public REST API + webhooks | ✓ | Limited | Add-on | ✓ |
| Pricing transparency | ✓ $99/seat all-in | License + carrier + plugins | Tiered $199-$249+ | Quote-based |
Comparison reflects publicly-available product pages and operator interviews as of May 2026. Vendor positions evolve.
The opinionated choices
Why we built it this way.
Compliance is the moat
Every other feature is commoditized. Compliance is where collections agencies get sued — that's where we put the engineering.
Modern stack, not legacy
PostgreSQL + Drizzle + FreeSWITCH + BullMQ. Not MySQL + Asterisk + Perl daemons that race each other.
AI that helps mid-call
Post-call QA is too late. Real-time FDCPA detection + whisper coaching means the agent corrects course while the call is still live.
One price, all features
No tiered upcharges. No bolt-on compliance modules. The startup pays the same per-seat as the enterprise.
Free VICIdial migration
We import your campaigns, lists, dispositions, and call history. Most agencies cut over in a week.
Built for collections, not retrofitted
Debtor accounts, PTP tracking, per-state CID rotation, FDCPA AI Coach, RPC tracking — all schema-level, not custom fields.
Real-time supervisor view
Live calls, agent presence, event stream. Barge / whisper / coach without leaving the dashboard.
US-based support, included
Real humans on Slack, email, and phone. No first-tier offshore. The team that built the platform answers the support tickets.
Try it. Decide for yourself.
14 days. No credit card. Real calls, real compliance, real numbers. The only way to know is to run it.