BlastDial

Compliance Shield

Compliance you can prove — on every single dial.

Most platforms log compliance after the fact. BlastDial enforces it before the phone rings — TCPA call windows, FDCPA frequency caps, DNC scrubbing, all gated through one engine.

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The 7-step gate

Every dial passes through compliance, before it dials.

If a check fails, the dial doesn't happen. Your audit log captures the reason.

DNC Scrubbing

Federal DNC + 50-state DNC + tenant internal DNC + litigator lists + reassigned-number database. Single lookup, six sources.

State TCPA Windows

50 US states seeded with citations. Sunday call ban for FL. Weekend restrictions for MN, MA. Sunday-noon for TX. All applied in the called party's local timezone.

FDCPA Reg F Frequency Cap

Maximum 7 attempts per 7-day rolling window per phone, then 7-day cooldown unless conversation occurred. Enforced server-side.

Wireless Without Consent Block

If the number is wireless and you don't have express consent on file, the dial is refused. TCPA's biggest litigation surface, locked.

Account Status Block

Bankruptcy, deceased, fraud-claim, attorney-represented — flagged accounts cannot be dialed. Period.

Immutable Audit Log

Every check on every dial — passed or blocked — captured with timestamp, called party state, local time, decision tree. Subpoena-ready.

Why this matters

$1,500 per violation. Per call.

TCPA willful-violation damages run $500-$1,500 per call. Class actions in collections regularly hit $5M-$50M. The cost of *one* compliance miss is multiples of an entire year of BlastDial seats. We don't market on FUD — we market on this math.

A few public examples

  • · Marshall v. CBE (2015) — $76M settlement
  • · Knapper v. Cox Communications (2020) — $7.5M
  • · Sanchez v. Capital Recovery Group — class certified 2023
  • · CFPB Reg F enforcement actions — ongoing

Per-tenant configuration

Tune compliance to your appetite — within the law.

Default configuration is conservative. Many agencies tighten it further (e.g., max 1 attempt per day, even though FDCPA permits more). Your config, your audit trail.

  • Configurable max calls per day / week / month per phone
  • Custom mini-Miranda disclosure (English + Spanish)
  • Recording-consent mode: one-party / two-party / all-party
  • Auto-pause campaigns on abandon-rate breach
  • Auto-pause on DNC-hit-rate breach
  • Custom holiday calendar (federal + state)
POST /api/calls/initiate → Compliance Engine ✓ DNC: clean (federal + state + internal) ✓ Reassigned: not flagged ✓ Time window: 14:32 in 13:00-21:00 EST (NY) ✓ FDCPA cap: 3/7 in past 7 days ✓ Daily cap: 1/1 today ✓ Wireless consent: express_verbal ✓ Account status: in_collection → allowed → originate via FreeSWITCH → status: ringing → audit_log row: result=allowed

Compliance FAQ

Does BlastDial guarantee TCPA/FDCPA compliance?+
No — and any vendor that does is lying. Compliance is a function of your operations, your training, your scripts, your call cadence, and your platform. BlastDial provides best-in-class platform-level enforcement; you're still responsible for everything else. We give you the auditable evidence to defend your decisions.
What's the difference between BlastDial and a generic CRM with compliance bolted on?+
BlastDial enforces compliance at dial time, server-side, with cryptographically-pinned audit logs. Bolted-on solutions check at hopper-load time, miss timezone shifts, and rely on the agent reading a script. The difference matters when you're sitting across from a regulator.
Where does the state TCPA data come from?+
We maintain the call-window rules per state with citations to the underlying statute. Updates roll out as case law evolves. Your tenant inherits updates automatically.
How do you handle reassigned numbers?+
Integration with the FCC Reassigned Numbers Database. Numbers ported within 90 days are flagged and (per your config) blocked.
Are recordings TCPA-compliant?+
Recording is gated by your tenant's consent-mode config. One-party (US default) is satisfied automatically. Two-party / all-party states (CA, FL, IL, MD, MA, MT, NH, PA, WA) require disclosure — we play it before connect, you don't have to think about it.

Stop tracking compliance. Start enforcing it.

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