For BPO operators

Multi-client operations, isolated by design.

Run dozens of client portfolios through one platform without leaking data, blending KPIs, or breaking client-specific compliance posture.

The pain

What you're fighting today.

Auditors need proof that Client A's data never touches Client B's pipeline. Shared schemas with optimistic filtering aren't enough.

Each contract has its own response time, contact-rate, and compliance KPI commitments. Reporting on all of them is a full-time job.

Each new portfolio brings new compliance config, custom dispositions, custom CRM integration. Manual setup takes weeks.

Some clients want their brand on the agent UI. Custom domains, custom email senders, custom mini-Miranda.

Seat-month + minute usage broken down per client. Today it's a finance-team Excel exercise that breaks every month.

The fit

Every query gates on tenant_id. Auditor-defensible separation of client data within one operational instance.

Independent FDCPA caps, recording-consent mode, mini-Miranda text, holiday calendar per client.

Custom disposition codes per campaign. Auto-mapped to your client's CRM via integration adapter.

Stripe usage records tagged per tenant. Cost allocation reports auto-generated. Client invoices pull from API.

Custom domain on the collector workspace. Client-branded email senders. Configurable theme tokens.

New-client setup runs through a templated wizard: import compliance config, dispositions, integration credentials in minutes.

Outcomes

The numbers below come from operator interviews. Your mileage will vary based on portfolio, agent skill, and hours of operation.

New-client onboarding compresses from 2-3 weeks to 1-2 days
Per-client SLA reporting automated — no more month-end Excel marathons
Tenant-isolation evidence cuts client audit prep by 60%+
Single platform replaces 3-5 client-specific dialer instances common in BPO shops

Can each client have their own login portal?+

Yes — custom domain + branded login per tenant. Their team thinks it's their dialer; you think of it as one operation.

How is per-client billing handled?+

Stripe subscription per-seat for the BPO; usage records tagged per tenant for chargeback. Or you absorb the cost and bill flat — your call.

Can clients self-serve reports?+

Yes via API + webhook subscriptions on their tenant. Or push to their preferred BI tool. Read-only collector role available.

Start your free 14-day trial today. No credit card required. Set up takes minutes.