BlastDial

For ARM operations

High-volume placement portfolios, handled cleanly.

Multi-client tenants, per-portfolio compliance posture, real-time placement file ingest, deep CRM integration. The operational backbone for the modern ARM shop.

The pain

What you're fighting today.

Per-client compliance posture

Client A wants max 1 call/day. Client B follows Reg F default. Client C has a custom mini-Miranda. The platform has to honor all three.

Placement file velocity

Daily files, sometimes hourly. CSV imports must scrub against DNC + tenant block lists at intake, not at dial time.

Client reporting cadences

Each client wants different metrics on different schedules. Manual report-pulling burns FTE hours.

Reverse-flow updates

Payments processed at the client need to flow back to update account balances. Spreadsheet email chains are the norm — they shouldn't be.

Inbound call routing

Debtors call back from voicemails. Routing to the right campaign + queue with identity verification matters.

Auditor-ready evidence

Quarterly client audits + state regulator probes. The evidence has to be one query away.

The fit

How BlastDial lines up with your operation.

Per-tenant compliance config

Isolated tenants with independent FDCPA frequency caps, mini-Miranda text, recording consent mode.

Bulk import + auto-scrub

50,000-row imports scrub federal + state DNC + tenant internal at intake. Sub-second per phone.

IVR + inbound routing

DID-per-client routing with time-of-day rules. Identity verification flows for return calls.

Webhook event stream

Push call.disposition, ptp.captured, ptp.kept events to client CRMs in real time. HMAC signed.

Per-client reports

Tenant-isolated reports auto-generated on a schedule. Email + S3 delivery.

Public REST API + CRM adapters

DAKCS, Latitude, Beam, Quantrax — bidirectional sync via the integration framework.

Outcomes

What teams running BlastDial actually report.

The numbers below come from operator interviews. Your mileage will vary based on portfolio, agent skill, and hours of operation.

  • Placement file ingest dropped from hours to minutes via batch DNC scrub
  • Client audits prep time cut 60-80% — evidence pulled via API, not built ad-hoc
  • Multi-client tenants reduce per-client overhead by 35-45% vs. multiple legacy installs
  • Webhook integration eliminates 4-6 manual report exports per client per week

FAQ

Can I run multiple clients in one BlastDial workspace?+
Yes — and you should. Each client maps to a tenant; tenants are isolated at the database row level. One operator console, complete data separation.
How do I handle different compliance rules per client?+
Per-tenant compliance config. Client A's FDCPA cap, mini-Miranda, holiday calendar, and auto-pause thresholds are independent of Client B's.
What integrations do you have for ARM-specific systems?+
DAKCS, Latitude, Beam, Quantrax adapters in place. Custom adapter pattern lets you add others. Public webhook system means anything that accepts an HTTP POST works.

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