For collection agencies
Built for the third-party agency reality.
The dialer your compliance officer will actually approve, paired with the answer rates your operations director wants. No tradeoffs.
The pain
What you're fighting today.
TCPA litigation exposure
$1,500 per call in willful damages. Class actions in collections regularly hit eight figures. One bad year can end an agency.
Reg F frequency caps
7 attempts in 7 days, then a 7-day cooldown unless conversation. Counting per-phone, in real time, across multiple campaigns is hard.
VICIdial ops nightmare
DB schema surgery for every config change. Compliance rules spread across 5+ tables. No real audit trail. The pace was right for 2010, not 2026.
Caller-ID label flagging
Carriers tag your numbers as Spam Likely. Answer rates drop. CID rotation pools and reputation monitoring matter more than ever.
Skip-trace cost spiral
TLO + LexisNexis + IDI bills add up. Without integration, agents export to spreadsheets and waste hours.
PTP capture friction
Verbal commitments slip through the cracks. Mid-call paperwork breaks the conversation. Promise-kept rates suffer.
The fit
How BlastDial lines up with your operation.
Compliance Shield as default
TCPA + FDCPA + Reg F enforcement on every dial. Audit log subpoena-ready.
Predictive that respects 3%
Hard 2.7% ceiling. Auto-pause if breached. The math is non-negotiable.
Per-state CID rotation
Local-presence dialing without juggling spreadsheets. Spam-flag tracking automated.
PTP + payment plans
Auto-detect verbal commitments. Schedule follow-ups. Track promise-kept rates per collector.
AI Coach during calls
FDCPA flag detection in real time. Whisper coaching for hardship-script transitions.
Supervisor real-time
Live floor view. Barge / whisper / coach. Auto-flag risky calls for review.
Outcomes
What teams running BlastDial actually report.
The numbers below come from operator interviews. Your mileage will vary based on portfolio, agent skill, and hours of operation.
- 30-50% more right-party contacts via per-state CID rotation and best-time-to-call AI
- Promise-kept rate up 8-12% when AI Coach is active during calls
- Compliance audit prep time drops from days to hours — every dial decision logged
- VICIdial migration completes in under a week, including data import
- $99/seat replaces ~$140-$220/seat blended cost on legacy stacks (license + carrier + compliance vendor)
FAQ
Can BlastDial replace VICIdial entirely?+
Do you support first-party recovery (creditor-direct) operations?+
What about Cordoba/Crawford/RMA-required reporting?+
Ready to upgrade your collections operation?
Start your free 14-day trial today. No credit card required. Set up takes minutes.